Cookie Policy

This Cookie Policy applies to all of the websites and services operated by Access Experiences Limited, a company registered in England and Wales under company number 14554147, trading as FanCircles ("FanCircles," "we," "us," or "our"), including, but not limited to, www.fancircles.com and pass.fancircles.com.

This policy explains how we use cookies and similar technologies to collect information when you visit our websites or use our services. It should be read in conjunction with our Privacy Policy.

1. What are Cookies?

1.1. Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information and assist with service personalisation.

1.2. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted as soon as you close your browser.

2. How We Use Cookies

2.1. We use cookies for a variety of purposes. Some cookies are essential for our websites to function correctly and cannot be switched off. We also use cookies to analyse website traffic, improve your user experience, and for marketing and advertising purposes.

3. Types of Cookies We Use

We use the following categories of cookies on our websites:

  • 3.1. Strictly Necessary Cookies: These cookies are essential for you to browse the websites and use their features, such as accessing secure areas. Without these cookies, services like logging into your account or adding items to a shopping cart cannot be provided.
  • 3.2. Performance and Analytics Cookies: These cookies collect information about how you use our websites, for example, which pages you visit most often. This data helps us to optimise our websites and services and understand how users interact with them. We use third-party services, such as Google Analytics, to help us analyse this data.
  • 3.3. Functionality Cookies: These cookies allow our websites to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.
  • 3.4. Marketing and Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are typically placed by third-party advertising networks with our permission.

4. Third-Party Cookies

4.1. In addition to our own cookies, we may also use various third-party cookies. These cookies are set by a third party for the purpose of providing a service to us, such as website analytics or advertising. For example, we use Google Analytics to collect and process data about your use of our websites. We also use other tracking solutions to better understand user behaviour and improve our services.

4.2. We have a cookie consent system in place on our websites to ensure compliance with UK GDPR rules. Non-essential cookies, including those for analytics and marketing, are not set on your device without your explicit consent.

5. Your Choices Regarding Cookies

5.1. When you visit our websites for the first time, a cookie banner will provide you with clear and comprehensive information about our use of cookies and allow you to manage your preferences.

5.2. You have the right to accept or decline non-essential cookies. You can change your cookie preferences at any time by revisiting our cookie settings panel. This panel will be accessible via a link on our websites.

5.3. You can also control the use of cookies at the individual browser level. Most web browsers allow you to manage your cookie preferences through their settings. Please be aware that if you choose to block or delete cookies, some parts of our websites may not function correctly.

6. Changes to this Policy

6.1. We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page.

7. Contact Us

If you have any questions about this Cookie Policy, please refer to the contact details provided in our Privacy Policy.